Secure remote access | SSI SCHAEFER

Remote maintenance redefined: More control, less risk

Around 15% of companies in Germany were victims of a cyberattack in 2024 – a significant increase compared to the previous year. Logistical infrastructure is also increasingly attracting attention: 10 percent of firms were attacked via suppliers or external partners. The consequences range from data misuse to the worst-case scenario – a complete system standstill.

So what can be done to ensure that remote access does not become a risk? With secure remote access, SSI SCHAEFER has the right answer!

Our solution starts there, where classic site-to-site VPNs reach their limits: It combines virtual desktop infrastructure, two-factor authentication and Remote Privileged Access Management – and protects not only the connection itself, but also ensures that only trusted persons and devices access your systems.

Your advantages with secure remote access

Take no risks with remote access! Secure remote access protects your IT infrastructure through comprehensive identity and access management – and forms the basis for secure, efficient support:

Maximum availability: Avoid unplanned downtimes through fast, secure remote maintenance.
Efficient remote support: Central hosting structures ensure smooth processes in the event of a malfunction.
Lower costs: Trips to the customer site are no longer necessary and downtimes are reduced to a minimum.
Complete transparency: Each access is monitored and documented – for complete traceability.
Optimized data security: With secure remote access, you meet all compliance requirements and regulations.

Ready for the next level of information security? We are happy to advise you personally!

Our solution meets the highest security requirements and can be flexibly adapted to your requirements.

More than just secure: Smart remote access with SSI SCHAEFER

Site-to-site VPNs reliably secure connections – however, in modern, highly automated systems, this alone often no longer suffices. What matters is: Who exactly has access, what happens during a session and what data is transferred.

With secure remote access, you keep an eye on everything: Instead of granting access to the entire corporate network, you can control access as needed and track all activities in detail. For efficient processes and remote maintenance without risk.

VDI – for granular control and full control

Secure remote access is based on a centrally hosted, repeatedly secured virtual desktop infrastructure (VDI): Instead of working locally, authorized persons use a virtual work environment provided in the network.

Each VDI instance is isolated and enables targeted access to defined systems, such as for installations, configurations or maintenance. The connection is established via two-factor authentication, is continuously monitored and is available worldwide. This way, you remain operational in the event of a malfunction – quickly, securely and independent of location.

Privileged remote access according to the zero-trust principle

In addition to VDI, secure remote access relies on Remote Privileged Access Management (RPAM), which strictly regulates access to your systems according to the zero-trust principle. Whether it is an internal technician, administrator or external service provider – every identity must be clearly verified and actively approved.

Only authorized persons get access to exactly the resources they need for their task. Access is temporary and linked to clear security criteria: Before access is granted, the device used is checked to ensure that it meets current requirements, for example with regard to patch level, virus protection or system configuration.

Compliance with system: Precise documentation, legally compliant action

With secure remote access, you not only reduce operational risks, but also legal risks. The solution supports you in reliably meeting industry-specific as well as legal requirements – such as EU’s new Cyber Resilience Act. Thanks to seamless monitoring, detailed reporting and complete documentation of all remote accesses, you are always on the safe side.

Secure remote access enables fast, secure and location-independent support – even in the event of unexpected malfunctions. The solution is based on a highly available, repeatedly secured infrastructure and reduces downtimes as well as access routes through efficient remote maintenance. That lowers operating costs, increases system availability and creates more planning security. At the same time, the granularly controllable access control ensures maximum transparency and supports you in meeting important compliance requirements.

In contrast to classic site-to-site VPNs, secure remote access not only reliably secures the connection, but also identities, access rights and end devices. The solution combines virtual desktop infrastructure, two-factor authentication and Remote Privileged Access Management – for targeted, time-limited access with complete transparency. According to the Gartner market research institute, this reduces the risk associated with remote access by up to 50 percent.

VPN solutions are generally considered secure, but they lack transparency. It is usually unclear what happens during a session and what data is actually transmitted. Secure remote access comes in right here: Through granular access control, identity and device verification as well as continual monitoring, the new solution offers significantly greater security.

Only verified identities with secure end devices can access clearly defined systems for a limited period of time. Even SSI SCHAEFER only gets access to your system when it is mandatory, approved by you and explicitly requested.

No – on the contrary. As no trips to the customer site are necessary and the cloud environment is available worldwide, you benefit from significantly faster response times, regardless of location. In addition, secure remote access is ideal for predictive maintenance – this reduces overall maintenance costs and ensures greater efficiency during operation.

Our remote access solution can be used for all SSI SCHAEFER systems and services and flexibly integrated in existing infrastructures. No special requirements are necessary – we provide you with all the necessary components. The implementation will be coordinated with you individually when you submit your request and can also be easily carried out at a later date.

The costs for your remote access solution depend on the requirements of your system. We would be happy to provide you with an individual quotation for this service!