Customer Service

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SSI Schaefer Maintenance Philosophy for maximum system availability

This retail pharmacy also relied on the SSI Schaefer Maintenance Philosophy (SMP) concept; an all-round system service performed by local SSI Resident Maintenance® technicians for maximum system availability. Possible malfunctions or constraints are identified at an early stage and solved immediately by the SSI Schaefer technicians on site. This kind of predictive service ensures maximum and long-term performance capacity of the system and enables permanent system availability. 

Resident Maintenance is the best prescription for long-term performance capacity

Local SSI Resident Maintenance® technicians provide full service and support assistance to significantly reduce the workload of the retailer. SSI SCHAEFER carries out on-going and sustainable system servicing at a fixed price with complete responsibility for personnel.

Get a detailed overview of the SSI Schaefer Maintenance philosophy by clicking Play on the video.