RM Engineering Manager (WEB6493)

1. Engineering and Maintenance Best Practice

Best practise in all areas of Engineering and Maintenance, for such areas as …
• Delivery of reliable MHE and IT system to support Client business and RM contract
• Planned Maintenance; All planned works are completed to the agreed schedules. Planned work percentage exceeds the agreed KPIs
• Reactive Maintenance activities take place promptly when required, to levels above SLAs and KPIs
• Issue, Incident, Problem, Change and Escalation Management follow the SSI Standards and processes
• Spares management
• Planning Management; The RM teams are well planned and managed
• Provide technical support to the customer
• Continuous Improvement; Lessons are learned, knowledge transferred
• To ensure high performance from the installed automation and the Resident teams.
• All MHE Plant, Engineering systems and Processes are maintained in line with the statutory requirements and to SSI company technical standards
• Responsible for all H&S onsite, ensuring all team members adhere to correct processes
• Current Health& safety, Legislation and Compliance Safe systems of work are used and improved

2. Day-to-day Client Management and compliance with the RM Contract

• Contract Management: Ensure that SSI fulfils and exceeds all aspects in contractual commitments: KPI and Reports delivered on time to Client
• Effective Client Management; at the highest levels, establish and Maintain an effective and trusting relationship direct with the Client and between the Client’s and the SSI teams
• At an operational level, establish and maintain an effective and trusting relationship between the Client’s and the Contractor’s Management team
• RM site reporting and other administration deliverables are all delivered promptly as promised
• RM team Cooperates, Communicates and Coordinates well with other teams on site
• Continuous Improvement opportunities identified and developed in conjunction with other teams
• Attend customer meetings as required

3. Overall Management of the Engineering Team, IT Team and RM Support team

• Coordination of the shifts and teams to achieve and exceed the RM Department goals
• To attract, hire, develop and retain good people within the teams.
• The Resident Maintenance teams (Engineering, IT and Support) exceed their performance expectations; delivering good system performance and generating value for the Client.
• The teams are effectively coordinated and efficiently run; Alignment of RM Team goals to achieve contractual KPI’s & SLA’s
• To complete, follow-up and to be proactive on all administration issues for all areas of maintenance and IT
• Transferring skills and knowledge throughout the team.
• Optimise the overall Support team resource

Physical Demands:
You will be working in a busy automated warehouse which may be typically noisy and dusty. You will be expected to travel between sites as required.
Environment Conditions:
The role will be based at a Resident Site working within a busy warehouse environment with automated equipment.
Working Pattern:
Normal Office Hours Mon – Fri
Hours outside of the above are to be expected, as the automated site(s) will be 24/5

To be successful within this role we are looking for someone who is:
• Self-motivated, able to work and motivate others driving cultural change throughout the team
• Able to Influence others
• Has effective communication on all levels
• Is results driven and customer focused
• Coaching, mentoring, customer focus
• Attention to detail
• Strong leadership skills
• Motivation and coaching skills

The following core skills are desired:
• Knowledge and experience with automated systems:
o Pallet Conveyor
o Tote conveyor
o Mini-load Cranes
o Robots
o SCADA / Visualisation
o Elevators
o WCS/WMS

• Knowledge and experience of PLC / Control systems
• An understanding knowledge of Computerised Maintenance Management Systems
• Computer skills – MS Excel, MS Word, PowerPoint, MS Exchange
• Experienced in coaching and mentoring a team of engineers
• Highly proficient with verbal and written communication skills
• Experience of delivering a contract to a high standard

Qualifications required:

• HNC or Degree in Engineering - Engineering or Maintenance background (Mechanical / Electrical/ Manufacturing or similar) (HND/HNC/BTech)
• Apprenticed trained
• Evidence of CPD
• IOSH / NEBOSH trained
• Proficient verbal and written communication skills
• 7 years minimum Line Management experience / work at similar level …..
o Engineering / Maintenance Management
o Material Handling Equipment / M&E / Plant or Manufacturing Engineering
o Installation, Testing and Commissioning

Salary: Competitive
Full time role: 37.5 hours per week
Working Hours: Mon-Thu 8.30-16.45 and Fri 08.30-15.30
Working Location: Uniphar site
Holiday: 25 days p.a plus bank holidays
Company contributory pension

If you would like to apply for this role, please send your CV and completed to: Vacancies@ssi-schaefer.com.