Service & Support

Maximum availability of all systems and short customer service response times are crucial to the success of a vital logistics system. We offer extensive customer service and expert support – any time, anywhere, and for any job. Due to its robust design, high-quality components, and elevator with gear drive, the SSi LOGIMAT® lift module is extremely wear-resistant and low maintenance. With customer-specific servicing and maintenance models, as well as innovative spare parts concepts, our global Customer Service & Support team ensures the high availability of your lift module, maximum operational reliability, and complete customer satisfaction.

Vertical Lift Module LogiMat® - Assembly / Maintenance

Making Sure Everything Runs Smoothly

Service & support for maximum availability of your SSI LOGIMAT® Vertical Lift Module

Maximum availability of all systems and short customer service response times are crucial to the success of a vital logistics system. We offer extensive customer service and expert support – anytime, anywhere, and for any job.

Due to its robust design, high-quality components, and elevator with gear drive, the SSI LOGIMAT® lift module is extremely wear-resistant and low maintenance.

Our Customer Service & Support team ensure high availability of your lift module. With customer-specific servicing and maintenance models, as well as innovative spare parts concepts, we strive for maximum operational reliability, and complete customer satisfaction

Profit from our Service and Support offers

  • Service organization helpdesk available

  • Troubleshooting on site through local service organizations

  • Preventive maintenance

  • Remote system monitoring

  • Regular safety checks and inspections

  • Global service organization available

  • Full documentation and rapid analysis

  • Targeted training courses and certification

  • Global service organization available

Intelligent Features

Intelligent Features – Maximum Availability of Your Lift Module

This is the Alt-Text.

LOGIREMOTE

LOGIREMOTE – For Fast Troubleshooting

Icon for Vertical Lift Module LOGIMAT Option LOGIREMOTE

LOGILIGHT

Maximum Safety During Maintenance Work

Icon for Vertical Lift Module LOGIMAT Option LOGILIGHT

BROCHURES AND WHITEPAPER

More detailed information about vertical lift modules, the benefits and drawbacks compared to paternoster systems, and the simplicity of digital transformation can be found here.

General information brochure SSI LOGIMAT®

General information brochure SSI LOGIMAT®

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Vertical Lift Module LOGIMAT

Vertical Lift Module SSI LOGIMAT®

Picking at SSI LOGIMAT in combination with SSI WEASEL

Additional Options

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Operating Principle Application

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Control and Software